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Developing Mentoring Programs for Technical Writers
Mentoring is a powerful tool in the career development process. In this post, we examine what organizations can do to encourage mentoring as an employee development technique. Mentoring relationship is...
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Using Personas for Creating User Documentation
The cardinal rule of technical writing is, “Know thy user”. And yet, so many of the writers I encounter have limited exposure to their audiences. Have you categorized your users into end-user, database...
View ArticleWhat is Agile?
There’s lot of buzz about agile – agile methodology, agile teams, agile marketing, agile leadership, and so on. So what is Agile? Simply put, it is an iterative and incremental (evolutionary) approach...
View ArticleWhat is Scrum [Infographic]
Scrum is a simple agile framework for completing projects. Scrum derives it approach from the game of Rugby where the whole team “tries to go the distance as a unit, passing the ball back and forth”....
View ArticleWriting Good User Stories [Infographic]
In agile development, an user story represents a small piece of business value that an agile team can deliver in an iteration. User stories are usually written as one or two sentences in the everyday...
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Are Sprint Retrospectives a Waste of Time?
Yes, if they are not focused and structured well. The key question here is, “Why are we doing sprint retrospectives anyway?” Is it because it’s mentioned in some top-notch Agile book? Is it because the...
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Agile vs Waterfall
There have been endless debates about Agile vs Waterfall development methodologies in the software circles and they have always evoked strong emotions. Some say, Agile is in and Waterfall is passe...
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Success with Agile Means Extending it Beyond Development
Global survey issued by Serena Software shows that agile projects are working well enough, but could be better. The survey also reveals that communication is today’s biggest agile challenge and...
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Succeeding as a Documentation Manager
If you’re coaching a new documentation manager to succeed, start by establishing guiding principles. These principles become the solid foundation on which you can build trust. A trusting relationship...
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When Outsourcing Technical Writing Makes the Most Sense
Outsourcing technical writing reduces the time technical staff spend on communications (writing, editing, management, and coordination), thereby expanding overall department and staff productivity by...
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Modified Questions for Daily Scrum Standups
In the Scrum Guide, 2013, Ken Schwaber and Jeff Sutherland have tweaked the standard daily scrum standup questions to make more sense. Will it help? Yes. Hopefully, these questions will transform daily...
View ArticleHow DEEP is my Product Backlog
According to Roman Pichler, author of Agile Product Management with Scrum: Creating Products That Customers Love, the product backlog should have the following key attributes (DEEP): (D)etailed...
View ArticleTechnical Writing in an Agile Development Environment
Transitioning to an Agile software development process? Here’s a neat presentation that explains scrum (popular agile methodology), user stories, and how you can collaborate with developers and testers...
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